Privacy policy

Bath Letting Agents

Last updated: January 2026

1. Who We Are

This Privacy Policy explains how personal data is collected and processed by STALLION COMPANY LIMITED, trading as Bath Letting Agents (“we”, “us”, “our”).

Registered office: 15 Rosewell Court, Bath, England, BA1 2AG

Trading address: 4 Queen Street, Bath, BA1 1HE

Email: info@bathlettingagents.co.uk

We are registered with the Information Commissioner’s Office (ICO).

2. What Data We Collect

We may collect and process:

Identity & Contact Data

name, date of birth, address, email, telephone number

Application & Tenancy Data

employment details

income and affordability information

references

Right-to-Rent documentation

tenancy history

Financial Data

payment references

transaction records (we do not store card details)

Technical Data

IP address

browser type

device information

usage data via analytics tools

3. How We Collect Your Data

direct enquiries and application forms

document uploads

payments made via third-party providers

automated technologies such as cookies and analytics

4. Lawful Bases for Processing

We process personal data under the UK GDPR on the following bases:

Contractual necessity – to assess applications or manage tenancies

Legal obligation – Right-to-Rent, AML, record-keeping

Legitimate interests – running our business, preventing fraud

Consent – marketing communications (where required)

5. How We Use Your Data

We use personal data to:

respond to enquiries

process applications and referencing

comply with legal requirements

administer payments

manage landlord and tenant relationships

improve our website and services

6. Data Sharing

We may share data with:

landlords

referencing agencies

payment providers

IT and system providers

professional advisers

regulators or authorities where legally required

All third parties are required to process data lawfully and securely.

7. Data Retention

We retain personal data only for as long as necessary, including:

application data – typically up to 6 years

tenancy records – in line with statutory requirements

financial records – as required by HMRC

8. Your Rights

You have the right to:

access your data

request correction

request erasure (subject to legal limits)

restrict processing

object to processing

data portability

Requests should be sent to info@bathlettingagents.co.uk
.

You may also complain to the ICO.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our services constitutes acceptance of the updated policy.